The Service Assurance Executive will be responsible for ensuring the quality, reliability, and availability of services to a Top 10 customer. This position functions as the primary operations interface by serving as the critical customer advocate and liaison for a large, strategic account. This role interfaces with multiple technical resources across the business to drive

Communicating with clients, engineers and management to resolve and prevent outages Developing and managing relationships with construction contractors known to be working on projects in each market, raising their awareness of the location of our cable plant, and making certain they are using best practices to avoid strike damages. This includes private company projects a